Services
LB Ventures provides a full suite of supplier assessment and selection services services to support our clients in BPO partner optimization. Our goal is to work alongside our clients and leverage our decades of experience and understanding of the outsourced BPO landscape to make the best possible decisions. Let’s face it…selecting the wrong supplier means potentially many months or YEARS of bad performance, unwinding from the engagement, re-sourcing, and re-transitioning of services. Our goal is to help you get things right the first time.
And best of all, in many situations, our services can be provided largely at no cost to you and are paid for by the selected suppliers.
Outsourcing Strategy
Whether and what to outsource. Domestic, offshore, or nearshore? Home agents, contractors, big or small suppliers, and more. With the myriad of options available, we've got you covered.
Prospect Partner Identification
What criteria do you use to determine who should be invited to participate in the selection process? Don't waste your time wading through unnecessary due dilgence. Let us help you decide who belongs and who doesn't and use a very targeted approach.
Partner Selection
After consulting with you on your goals and priorities, we design an RFP to meet your needs. We recommend a focused process targeting your needs and separating superstars from pretenders.